Developing the Human Skills AI Can't Replace
Our Story
Dr. Andrew Woods is one of Canada’s leading soft skills trainers, working with businesses across Europe, Asia, North America, Africa, and the Middle East.
He delivers high-impact keynotes and workshops on communication, storytelling, leadership, sales, and performance, focusing on soft skills development to help leaders and teams succeed in complex environments.
His work sits at the intersection of artificial intelligence, emotional intelligence, and leadership, emphasizing the human skills that AI cannot replicate
His award-winning program, Creating Legendary Customer Service, promotes customer service excellence by helping organizations strengthen culture, increase customer and employee engagement, and drive profitability.
Dr. Woods is also an Assistant Professor at University Canada West (UCW), where he teaches MBA-level courses in entrepreneurship, strategy, and leadership. He is recognized for blending real-world business experience with practical insight, a global perspective, and high-impact teaching.