Mastering the Art of Customer Service Excellence
Dr. Andrew Woods is one of Canada's leading corporate trainers and business consultants, having worked with clients across Europe, Asia, North America, Africa, and the Middle East.
His award-winning program, Creating Legendary Customer Service, empowers organizations to increase customer and employee engagement, cultivate a dynamic organizational culture and ultimately drive profitability.
He is also known globally for Powerful Presentation Techniques, Selling Across Cultures, and Innovation and Creativity workshops.
Andrew has served as an Adjunct Professor at the Asian campus of EMLYON Business School, a globally recognized and triple-accredited business school. His expertise also extends to his role as a Business Instructor at the British Columbia Institute of Technology (BCIT) Acsenda School of Management and as a lecturer for the MBA program at University Canada West, where he continues to inspire and motivate future business leaders with his insights and experience.
Empowering Excellence in Customer Service
Global Expertise and Personalized Solutions
At the heart of our mission is our "Creating Legendary Customer Service" program. Andrew has brought this transformative program to life on a global scale, with successful implementations across Europe, Asia, Africa, North America, and the Middle East. His vision is to elevate organizations to new heights of customer service excellence, making world-class service accesable to all.
This commitment extends beyond imparting knowledge. We are dedicated to providing comprehensive support to organizations striving for excellence in customer service. With a global reach, our workshops and customer service strategy sessions are renowned for their adaptability to diverse cultural and operational landscapes. Our process begins with a discovery call, allowing us to thoroughly understand your unique challenges and objectives. This personalized approach ensures we can offer tailored solutions that address your specific needs.
Partnering with us means joining forces with a team that is passionate about empowering you to conquer the barriers to outstanding customer service. Whether through direct collaboration with Andrew or our network of accredited trainers, we provide the expertise and insights necessary to transform your customer service into a defining pillar of your organization.
Contact Us
Better yet, come see us in person!
Ask Us Consulting
